Hi there! Thanks for your feedback!
We're more than happy to reset your Fish Tycoon 2 game at any time! Simply contact us through your game by tapping the 'gear' icon, then 'Get Help' to send us a reset request!
Regarding the pause function in Virtual Villagers: Origins 2, our team is still trying to determine the issue, and currently, we don't have any further information to provide regarding resolution times. We once again apologize for any inconvenience caused and appreciate your patience and understanding in this matter.
Finally, we very much appreciate your support of Virtual Town! The game has always been very special to us, and we have spent considerable time and effort working to resolve the issues that are present in the game. Unfortunately, as we worked on fixing the issues, we encountered a series of obstacles that are beyond our control. We have reluctantly come to the conclusion that it will not be possible to resolve the issues with Virtual Town.
We are saddened that our efforts to update Virtual Town did not come to fruition, but we also want to be open with our fans about Virtual Town’s future. Virtual Town will remain available for download for now, and you may continue to play the game, but there will be no updates to the game, and we are no longer able to provide customer support for the game, due to ongoing game server issues.