Thank you for your message, and for being a fan of the game!
It appears there may be an issue with the server(s) hosting Virtual Town.
Hi Bethany, our team is currently investigating the situation and are working to resolve it as fast as possible. We apologize for any inconvenience caused and urge you to check back as they update the game.
Regarding updates, there is one being worked on that we hope to release soon, but I can't say when that might be.
Let us know if you have any other questions and thanks for playing!