You can receive the updated version from us, however, in your situation, you will need to submit a support request to our help desk, filling it out as much as you can. We'll also need your confirmation email, so if you can take a screenshot of that, and attach to your support request, the process will go much faster. smile

~Heather
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request