RoseArienh, contact me with your order information and I'll assist you.

Hi. I was in such a hurry to play I didn't even know there WAS a guide. Now that I need it I went back to email & clicked link but it says cannot download due to too many attempts for downloaders or something along those lines. What now?

If you have emailed in a support form, please be patient, as I am working on those as I type If you haven't, then click the link in my signature and send in a support form with your order information and I will help you.

Same Issue

Same problem for me too.I was so anxious to play,by the time I remembered the guide I was too late.

Yeah I checked my email for the extra link and when I clicked on the link, I got this message:

Cannot download


This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support.

I downloaded it, and it worked, but I've searched for all adobe and zip files and didn't show up.

I am unable to locate my game guide the link I received with my purchase email does not work I get the following message -This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support. This message appeared straight after I purchased the game and with my first attempt at trying to get the guide

Anyone who has trouble with the game guide can click on the link in my signature and then fill out a support form to contact me for help.

Please include your name, order number, and the problem you are having! (If you don't, it will take me longer to help you )

I do sleep so if I don't get back to you in the night hours of the US, don't fret, I'll get to you as soon as I can in the morning!

Thanks!

~Heather

I'm also having the same problems getting my game guide. When I click on the link in my email it tells me that it's no longer valid. I just bought the game yesterday. First time I clicked the link today it told me it wasn't valid. GRRRRR...I'll be patient for a couple more days. I'm sure LDW is working on the problem. :-D