Hi Everyone,

We got a few complaints about orders being delayed for review or manual approval at our e-commerce provider, Plimus. Carla called them and straightened everything out and orders should be processed much more quickly now. Thanks for bearing with us!

Thank u Arther and Carla!

I had no trouble with Plimus. The only problem I had was the "all night download" which is due entirely to my pathetic internet connection. Even that wasn't a major problem, I just set it to start last night before bed, and when I got up this morning it was ready to go!

Thanks!

Plimus won't even let me cancel the order through them, even tho they charged my PayPal account!

Uh-oh. Just noticed Arthur's post was dated yesterday.

I was one of the ones Plimus felt they needed to "review" for up to 12 hours - but Carla straightened it out very quickly when I reported it. Thank you very much, Carla.

mines "reviewing" right now. Any idea of how long it will take?

xxx

grenvillchic, did you get it or is it stil pending review? If you PM your full name I can expedite for you.

Wow, what a pleasant surpise to see VV3 was released over the weekend. I just placed the order and it said my order was being reviewed as well. *waits on pins and needles*

In the email they sent they said they could expedite it if I followed a link and entered my comments. Any idea what comments I am supposed to enter?

I just ordered it and in the email that they sent me it said my order was being reviewed and it may take 12 hrs? I paid with my debit card which doubles as a credit card and it comes directly out of my account so what is there to review?